Meta CEO Mark Zuckerberg said the development of AI agents has not accelerated as quickly as expected. The assessment came as Meta expanded its Meta Business Agent globally for businesses using Instagram, Messenger and WhatsApp.
The contrast highlights the gap between expectations for rapid advances in autonomous AI systems and the pace of their practical development. For companies, Meta’s rollout still signals a broader effort to bring AI-powered tools into established business communication channels.
Meta Business Agent is now being made available globally across three of the company’s major messaging and social platforms. The expansion gives businesses on Instagram, Messenger and WhatsApp access to the agent as part of Meta’s wider AI push.
Zuckerberg’s remarks provide a measured view of the technology’s progress even as Meta increases distribution of its business-focused AI product. The rollout and his comments together suggest that deployment is continuing despite development moving more slowly than anticipated.